Privacy Policy

Effective Date: June 2024 · Last Updated: July 2026

This Privacy Policy explains how Neksogix ("Neksogix," "we," "us," or "our") collects, uses, discloses, and protects information (A) when you visit https://www.neksogix.com (the "Site"), and (B) in connection with the general handling of data during Client service engagements. It is written primarily for visitors, prospects, and Clients located in the United States; if you access the Site from outside the United States, your information may be processed in the United States or other countries as described below. If you are located in the European Economic Area, the United Kingdom, or Switzerland, Section A.12 describes the legal bases we rely on for such processing, including for cross-border transfers.

This Policy does not govern the specific, project-level handling of a Client's confidential business data, codebases, or end-customer data during an active engagement — those terms are addressed in the applicable signed agreement (e.g., Master Service Agreement or Data Processing Addendum) between Neksogix and the Client.


Part A — Website Privacy Practices

A.1 Information We Collect

Information you provide directly:

  • Contact and inquiry information submitted through Site forms (e.g., name, email address, company name, phone number, project details).
  • Information you provide when booking a call through our scheduling tool (currently Calendly), such as name, email address, and time zone.
  • Any information you voluntarily provide via email or other direct communication with us.

Information collected automatically:

  • Usage data such as pages visited, time on page, browser type, device type, and referring URL, collected through cookies and similar tracking technologies.
  • Advertising and analytics identifiers collected through tools such as Meta Pixel and Google Analytics, used to measure ad performance and Site engagement.

A.2 How We Use Information

We use the information described above to:

  • respond to inquiries and schedule consultations;
  • provide, maintain, and improve the Site;
  • measure and optimize our own marketing and advertising campaigns;
  • send you information you have requested, including follow-up communications about our Services;
  • comply with legal obligations.

A.3 Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies in connection with Meta Pixel and Google Analytics for analytics and advertising measurement purposes. You can control cookies through your browser settings. Disabling cookies may affect ad measurement and analytics functionality on the Site.

A.4 Third-Party Services

We use third-party services to operate the Site and our outreach, including scheduling (Calendly), hosting/cloud infrastructure, email delivery, and analytics/advertising platforms. These providers may process your information on our behalf, subject to their own privacy practices. We do not control and are not responsible for the privacy practices of third-party platforms we link to (including our social media pages on Instagram, LinkedIn, and Facebook).

A.5 How We Share Information

We may share information:

  • with service providers who perform functions on our behalf (e.g., hosting, scheduling, email delivery, analytics);
  • with advertising platforms, such as Meta and Google, for the purpose of measuring and optimizing ad campaigns. This sharing may be considered a "sale" or "sharing" of personal information under certain U.S. state privacy laws (which define those terms more broadly than a cash transaction), even though no money changes hands. See Section A.7 for how to opt out;
  • if required by law, regulation, legal process, or governmental request;
  • in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

A.6 Data Retention

We retain website inquiry and contact information for as long as necessary to respond to your inquiry, pursue a potential business relationship, and comply with legal and recordkeeping obligations, after which it is deleted or anonymized.

A.7 Your Privacy Rights (U.S. State Laws)

Depending on your state of residence, you may have rights under applicable state privacy laws (e.g., California's CCPA/CPRA, and similar laws in Colorado, Connecticut, Virginia, Utah, and other states), including the right to:

  • know what personal information we have collected about you;
  • request deletion of your personal information;
  • correct inaccurate personal information;
  • opt out of the "sale" or "sharing" of personal information (including for targeted advertising purposes);
  • not be discriminated against for exercising these rights.

To exercise any of these rights, including an opt-out of sale/sharing for targeted advertising, submit a request to the email address in the "Contact Us" section below, stating the right you wish to exercise. We will acknowledge and respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before acting on a request.

A.8 Children's Privacy

The Site is intended for business audiences and is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

A.9 Marketing Communications (CAN-SPAM / TCPA)

If you receive marketing emails or text messages from Neksogix, you may opt out at any time by using the unsubscribe link provided in emails or by replying "STOP" to text messages, or by contacting us directly. We honor opt-out requests within the timeframes required by applicable law (including the CAN-SPAM Act for email and the TCPA for SMS/calls).

A.10 International Data Processing

Neksogix's personnel, contractors, and service providers may be located outside the United States, and information collected through the Site or in connection with the Services may accordingly be accessed, stored, or processed in countries other than the one in which you are located, including countries that may not have data protection laws equivalent to those of your home jurisdiction.

A.11 Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information we collect. No method of transmission or storage is completely secure, and Neksogix makes no representation or warranty, express or implied, that any safeguard will prevent unauthorized access, loss, misuse, or alteration of information. To the maximum extent permitted by law, Neksogix disclaims liability for any damages arising from a security incident affecting information covered by this Policy, except where such liability cannot be excluded under applicable law.

A.12 Additional Rights for EEA, UK, and Swiss Visitors

If you are located in the European Economic Area, the United Kingdom, or Switzerland, the following additional terms apply to our processing of your personal data as a data controller in connection with the Site:

Legal Basis for Processing. We process your personal data on the basis of: (a) your consent, where you have provided it (e.g., for non-essential cookies or marketing communications); (b) our legitimate interests in operating, securing, and marketing the Site and our Services, provided those interests are not overridden by your data protection rights; and (c) the steps necessary to respond to your inquiry or to take steps toward entering into a contract with you at your request.

Your Rights. Subject to applicable law, you have the right to: access the personal data we hold about you; request correction or erasure of that data; restrict or object to our processing (including processing for direct marketing purposes); request a portable copy of your data; and withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before that withdrawal.

Lodging a Complaint. You have the right to lodge a complaint with the data protection supervisory authority in your country of residence, place of work, or the place of the alleged infringement.

International Transfers. Where personal data collected through the Site is transferred outside the EEA, UK, or Switzerland to a country not deemed to provide an adequate level of data protection, Neksogix relies on an appropriate transfer mechanism recognized under applicable law, such as the European Commission's Standard Contractual Clauses or the UK International Data Transfer Addendum, to safeguard that data.

Exercising Your Rights. To exercise any of the rights described in this Section A.12, contact us using the details in the "Contact Us" section below. We will respond within the timeframe required by applicable law.


Part B — Client Engagement Data Practices

This section describes our general practices when handling data in the course of delivering Services to Clients (e.g., AI Engineering, Machine Learning, Data Intelligence, Custom Software Development, or marketing/outreach services). Specific, engagement-level data handling terms are governed by the signed agreement with each Client.

B.1 Role of Neksogix

In most engagements, Neksogix acts as a service provider/processor handling data on behalf of and at the direction of the Client, who remains the controller of that data (including, where applicable, the Client's own end-customer or prospect data). Where an engagement involves Neksogix conducting outbound marketing activities on a Client's behalf (e.g., a lead-generation or appointment-setting service), Neksogix processes prospect contact information solely for the purposes directed by the Client and as described in the applicable SOW.

B.2 General Data Handling Practices

  • We access and use Client-provided data only as necessary to perform the contracted Services.
  • We do not use Client-identifiable data to train general-purpose models or for any purpose outside the scope of the engagement, unless separately agreed in writing. This does not restrict Neksogix's use of aggregated or de-identified data — from which the Client and any individuals cannot reasonably be identified — for internal analytics, tooling, or service-improvement purposes.
  • We apply confidentiality obligations to all Client data as set out in the applicable service agreement.
  • Upon request or at the end of an engagement, we will return or delete Client data in accordance with the terms of the applicable agreement.

B.3 Data Processing Addendum

Where an engagement involves Neksogix processing personal information on behalf of a Client — including where the Client's own customers, users, or contacts are located in the European Economic Area, the United Kingdom, Switzerland, California, or another jurisdiction imposing similar requirements — Neksogix will enter into a Data Processing Addendum ("DPA") with the Client prior to, or concurrently with, the commencement of such processing. The DPA will address matters required under applicable law, including the scope and purpose of processing, data security measures, use of sub-processors, breach notification, data subject rights assistance, and, where applicable, an appropriate cross-border transfer mechanism (such as the EU Standard Contractual Clauses or the UK International Data Transfer Addendum). Neksogix's standard form DPA is available upon request and, unless the Client requests substantive modifications requiring separate negotiation, will be incorporated into the applicable SOW or order form by reference.


Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact our Operations team at:

Neksogix

info@neksogix.com